Holiday Inn Express & Suites Rapid City, an IHG Hotel
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The breakfast was disappointing. The last two times we have stayed the pancake maker did not work. The sausage tasted funny. We actually went down and ended up going back to our room and ordered Door Dash breakfast from McDonalds. The staff at the front desk was ALWAYS friendly but the lady working the breakfast bar was borderline rude and acted annoyed by us.
Jill
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The hotel seemed very up to date and well designed. The fixtures and furnishings were modern and everything looked well constructed. The pool was also great; my kiddo loved the water feature and wanted to be at the pool more than he didn't.
Ashley
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This was the quickest check-in I've ever encountered. One quick signature and he handed me the keys and we were in! They had a large selection of items for breakfast, and they all tasted were great. My wife really enjoyed the biscuits and gravy! If we didn't have a deadline that morning I would have stayed for an extra cup of coffee.
Kevin
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It was a delightful stay in general. The staff were kind, helpful and friendly. We were able to ship packages to the hotel front desk without any glitch. We also were able to extend our stay with two extra nights at the last minute and the were able to accommodate us with the original same great room rate. We enjoyed it tremendously and are grateful for a wonderful stay at this hotel.
Sandra
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Overall, a very pleasant stay with only minor issues which were fixed quickly. Very friendly staff. Hotel is very clean, well run and in good maintenance. Hot breakfast is good, breakfast area was refilled and cleaned continuously despite being very busy. Good location right off highway but only 10 minutes from downtown, and quiet. WiFi worked well overall but got very weak in certain areas and just outside the hotel. Plenty of free parking. Nice indoor pool.
Mm
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Loved the hot breakfast every morning. The pool was great but rather chilly even being inside. Our rooms were nice and location was perfect for us.
07011812
مايو ٢٠٢٢
The handicap room was big and allowed my husband to be able to move around, get into bed, and get into the bathroom. The breakfast buffet was sufficient and met our needs. Staff was SUPER helpful and friendly!
Mary
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The staff was excellent, especially the nice gentleman at the front desk that checked us in. He was top notch! The pool is awesome and great for kids under 5 that would be overwhelmed by a huge water park.
Jill
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The bathrooms were extremely clean and the soap was so nice! The continental breakfast was outstanding and all the staff was super nice!
Joel
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Room was clean, staff was very nice, housekeeping were amazing. Breakfast had great selections. Left phone & wallet in our room by mistake one day. It was still there when we got back.
Carol
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